What is Accessible Information Standards?
The Accessible Information Standard is a law which aims to make sure people with a disability or sensory loss are given information they can understand, and the communication support they need.
We want to try to make our practice as accessible as possible for ALL of our patients.
Accessibility...Did you know...?
We are here to try and make our practice as accessible as possible for ALL our patients.
Amongst some of the services that we provide here at Ilford Lane Surgery are;
- Language interpreatation service (in partnership with TLS - The Language Shop - https://languageshop.org/)
- British Sign Language via video calling (in partnership with TLS - The Language Shop - https://languageshop.org/)
- Hearing loop at reception
- Braille written documents on a variety of NHS topics and conditions
- Easy Read documents on a variety of NHS topics and conditions
- Chaparones - always available on request before and during appointments.
- We are a "Guide Dog" friendly practice
- The building is purpose built and has easy access to wheelchairs and disabled parking right outside the entrance.
- We are a "Breastfeeding Friendly" practice and can provide a safe, warm space for you to tend to your child.
- We are an LGBTQ+ friendly practice.
For more information in "Easy Read" format, please visit https://www.easyhealth.org.uk/
For more information about how our website works and how it can help you, or to feedback about any accessibility issues, please go to: https://www.ilfordlanesurgery.nhs.uk/footerlinks/accessibility