Opening Hours

  • Ilford Lane Surgery

    Day Opening hours
    Tuesday 21 July
    8am to 6:30pm
    Wednesday 22 July
    8am to 6:30pm
    Thursday 23 July
    8am to 6:30pm
    Friday 24 July
    8am to 6:30pm
    Saturday 25 July
    Closed
    Sunday 26 July
    Closed
    Monday 27 July
    8am to 6:30pm

When we are closed

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

NHS 111 is 24-hour advice help line for all medical problems. Simply dial 111.

In an emergency, and when the surgery is closed, please call the practice as usual where you will find details on the answer phone of our out of hours service or ring:

  • 0330 1004471 between 8.00am -6.30pm
  • 111 between 6.30pm -8.00am

Other than in a life threatening emergency where you should dial 999, please use these services before attending the A&E department at the nearest hospital.

Where to go for other local services

In case of an emergency, call 999.

Your pharmacist is qualified to give you expert advice on minor ailments.

  1. Hay fever (allergic rhinitis)
  2. Oral thrush
  3. Pink eye (conjunctivitis)
  4. Dermatitis (atopic, eczema, allergic, contact)
  5. Menstrual cramps (dysmenorrhea)
  6. Acid reflux (Gastroesophageal reflux disease or GERD)
  7. Hemorrhoids
  8. Cold sores
  9. ImpetigoInsect bites and hives
  10. Tick bites
  11. (Lyme disease prevention)
  12. Musculoskeletal sprains and strains
  13. Uncomplicated urinary tract infections (UTIs)
HemorrhoidsCold soresImpetigoInsect bites and hivesTick bites (Lyme disease prevention)Musculoskeletal sprains and strainsUncomplicated urinary tract infections (UTIs)

Accident and emergency departments: Hospital A&E departments are for serious accidents and emergencies, NOT minor injuries or health problems. Patients will be prioritised according to the urgency of their case.

Your nearest A&E hospital is: King George Hospital, 24 hours,7 days a week.

King George Hospital – Urgent Care Centre (EUCC)

  • Address: Barley Lane, Goodmayes, Ilford, IG3 8YB
  • Phone: 0330 400 4333
  • Opening hours: 10am – 7pm (7 days a week)
  • Suitable for: minor injuries, illnesses, urgent but not life-threatening problems

🏥 NELFT Urgent Mental Health / Crisis Support (if relevant)

  • Phone: 0300 300 1882 (option 3)
  • Location: Goodmayes Hospital, IG3 8XJ
  • Open 24/7 for mental health crisis support

🏥 Redbridge Recovery Hub (urgent community support)

  • Phone: 0203 031 6501
  • Location: Jubilee Gardens, Ilford Lane, IG1 2HX
  • Evening/weekend urgent support

Queen’s Hospital – A&E & Urgent Care Centre

  • Address: Rom Valley Way, Romford, RM7 0AG
  • Main hospital phone: 01708 435000
  • A&E: Open 24 hours a day, 7 days a week
  • Urgent Treatment Centre: also on-site (for minor injuries/illnesses, not life-threatening emergencies)

If you’re not sure where to go

  • NHS 111: dial 111 (24/7)
    They can direct you to the correct urgent care centre near you or book an appointment if need

 

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

NHS111
Page last reviewed: 04 July 2026
Page created: 11 July 2022