Who Else Can Help?

I need to see a GP...

 

Naturally, whenever we have a problem with our health, our first reaction is to contact our GP.

In order to help our patients receive the correct treatment in a timely manner, and to reduce the number of unnecessary appointments, we are "care navigating" here at Glebelands Practice.

What is Care Navigation?

Care Navigation is a tried and tested model of care that improves access to primary care services for patients and reduces GP pressures all in one. ...

Care navigators are receptionists and admin staff who have been given specialist training to help them direct patients to the right health professional first time.

Who do you Care Navigate to?

We are lucky enough to have good ties with many healthcare providers in and around the local area, all of whom can assist you with a variety of things.

Select the service that may be able to help you by clicking the appropriate link below:

Minor Eye Conditions

Are you suffering from any of the following?

 

  • Blurred Vision, Watering eyes
  • Dry eye, Red / Pink eye
  • Floaters / Flashing lights
  • Blepharitis, Conjunctivitis
  • Itchy / Burning eyes
  • Allergic eye disease
  • Mild pain / discomfort in the eyes
  • Eyelid lump and styes
  • Ingrowing eyelash
  • Post-operative cataract assessment / monitoring
  • Stable glaucoma monitoring

 If the answer is yes, an ophthalmologist is the professional who can treat you best, as long as you are registered with a GP in Barking and Dagenham, Redbridge, Havering or Waltham Forest at:

Please note: If you suffer sudden vision loss or extensive ocular trauma, go straight to A&E.

HELP FROM THE PHARMACY

DID YOU KNOW??

The pharmacies now deal with a lot more than Minor Ailments. See Below:

Minor illnesses

  • Pharmacies can give treatment advice about a range of common conditions and minor injuries, such as:
  • aches and pains
  • sore throat
  • coughs
  • colds
  • flu
  • earache
  • cystitis
  • skin rashes
  • teething
  • red eye

If you want to buy an over-the-counter medicine, the pharmacist and their team can help you choose.

New Medicine Service

The New Medicine Service is available at pharmacies to give you extra help and advice if you're just starting on a new medicine for one of the following conditions:

  • asthma
  • chronic obstructive pulmonary disease (COPD)
  • type 2 diabetes
  • high blood pressure
  • people who have been given a new blood-thinning medicine

 Disposing of old medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

 Other pharmacy services

Other services that may be available at your local pharmacy:

  • you may be referred to a pharmacist for advice after contacting NHS 111 or a GP
  • emergency contraception
  • asthma inhaler use and advice
  • chlamydia screening and treatment
  • stop smoking service
  • blood pressure, cholesterol and blood sugar testing
  • substance misuse service, including needle and syringe exchange schemes
  • weight management service
  • flu vaccination
  • Out-of-hours service

Many pharmacies offer extended opening hours in the evenings and at weekends. Some are open until midnight or even later, even on public holidays.

Find out about out-of-hours medicines

Minor illnesses

  • Pharmacies can give treatment advice about a range of common conditions and minor injuries, such as:
  • aches and pains
  • sore throat
  • coughs
  • colds
  • flu
  • earache
  • cystitis
  • skin rashes
  • teething
  • red eye

If you want to buy an over-the-counter medicine, the pharmacist and their team can help you choose.

 

New Medicine Service

The New Medicine Service is available at pharmacies to give you extra help and advice if you're just starting on a new medicine for one of the following conditions:

  • asthma
  • chronic obstructive pulmonary disease (COPD)
  • type 2 diabetes
  • high blood pressure
  • people who have been given a new blood-thinning medicine

 

Disposing of old medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

 

Other pharmacy services

Other services that may be available at your local pharmacy:

  • you may be referred to a pharmacist for advice after contacting NHS 111 or a GP
  • emergency contraception
  • asthma inhaler use and advice
  • chlamydia screening and treatment
  • stop smoking service
  • blood pressure, cholesterol and blood sugar testing
  • substance misuse service, including needle and syringe exchange schemes
  • weight management service
  • flu vaccination
  • Out-of-hours service

Many pharmacies offer extended opening hours in the evenings and at weekends. Some are open until midnight or even later, even on public holidays.

Find out about out-of-hours medicines

How to report side effects

The Yellow Card Scheme allows you to report suspected side effects from a medicine, vaccine or medical device. They also have a Yellow Card app you can use.

It's run by the medicines safety watchdog the Medicines and Healthcare products Regulatory Agency (MHRA).

Find out more about the Yellow Card Scheme on the Yellow Card website

 

 

 

AGE UK LEADING CHARITY HELPING EVERY OLDER PERSON

 Please visit link for more information or call the surgery on 0208 478 1366 and book and appointment with our Social Prescriber.

Age UK Redbridge Barking & Havering | Local service | Age UK

Age UK | The UK's leading charity helping every older person who needs us

CARERS UK

Information for Carers

Please visit link for more information or call the surgery on 0208 478 1366 to book and appointment with our Social Prescriber

 UK | Carers UK

COMMUNITY TREATMENT TEAM (CTT)

The Community Treatment Team (CTT) works with adults in the community with an acute physical need who could potentially be treated at home, rather than attend accident and emergency (A&E). The aim of the service is to prevent unnecessary hospital admissions for those people who are experiencing an acute, physical health crisis, for example: exacerbation of infections or worsening of long term conditions such as COPD and falls without injuries.

The service consists of doctors, nurses, occupational therapists, social workers and physiotherapists who work with primary care, community services and healthcare partners so that people can receive medical, nursing and therapy interventions in their own homes wherever possible, without need for hospital admission. 

Who to contact

Telephone
0300 300 1660 (treatment) | 0300 300 1661 (therapy)
Website
Community Treatment Team

Where to go

Notes

This service can be accessed from several venues across Barking and Dagenham, Havering, Redbridge and Waltham Forest - details of which can also be found on the leaflet.

Time / Date Details

When is it on
Seven days a week - 8.00am to 10.00pm

Availability

Age Ranges
19, 20, 21, 22, 23, 24, 25 and over, All Ages
Referral required
Referral Details

Self referral can be made by patients or through their carers direct to the service. Referrals can also be made via GPs and healthcare professionals direct to the service.