Patient Participation Group

Get Involved (Patient Participation Group)

Join Our Patient Participation Group: Help Shape the Future of Your Care!

What is a Patient Participation Group (PPG)?
A PPG is a group of registered patients who meet Quarterly with the practice team to discuss how we can improve our services and ensure that we continue to meet the needs of everyone in our community. By sharing your views and experiences, you can help shape the way healthcare is delivered at Ilford Lane Surgery. The group meets four times a year and there may be other opportunities to engage with the practice, share views and hear from us over the year.
 
It is important to note that a PPG is not a space to discuss individual complaints or concerns.

We would like to hear your views on how we can improve our services and your experience at the practice.

To help us do this, we have a virtual Patient Participation Group (PPG), giving patients the opportunity to share their views and help shape the services we provide.

From time to time, we may ask members of the group to complete a short survey on topics such as our opening hours, access to appointments, or the quality of the care and services they have received. We will contact you by email, and our surveys are designed to be brief and easy to complete.

We aim to have a Patient Participation Group that reflects our practice population. We welcome members of all ages, backgrounds and health needs, including people with long-term conditions, carers, working people, students and retirees.

If you would like to attend or want to learn more about the PPG, please contact us at  Feel free to reach out on nelondonicb.F86082discharge@nhs.net with any questions or concerns.
Thank you for considering this opportunity to make a difference. Together, we can continue to improve our practice and the care we provide.
 
Why should I join?
  • Have your say: This is your opportunity to influence decisions about how we operate and provide feedback on areas that could be improved.
  • Get up close and personal with our team: You will get to meet either a GP, Nurse or somebody from our wider team to get to know the staff behind our service outside of when you come in for appointments or speak with them on the phone.
  • Work together: Collaborate with other patients and staff to find solutions to the challenges facing healthcare today.
  • Stay informed: Learn about changes and developments at the practice and in the wider healthcare system.
  • Build a stronger community: By working together, we can create a practice that better supports everyone’s needs.
  • Always something in it for you: Build your confidence, skills and share ideas that can be heard and acted upon, whilst improving the service that you receive!

Keep an eye on this page for the next meeting. We will confirm the details closer to the time. We would love to see you there and hear your valuable input.

Page last reviewed: 04 July 2026
Page created: 11 July 2022